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Introduction

Welcome to Wash My Car. We take your privacy seriously and are committed to protecting your personal data. This policy explains how we collect, use, and protect your information.

Information We Collect

• Name, email address, and phone number upon registration
• Geographic location to find the nearest service providers
• Vehicle data (type, size, color)
• Order history and financial transactions
• Vehicle photos uploaded for service purposes
• Device data (device type, OS) to improve performance

How We Use Your Information

• To provide car wash services and connect you with service providers
• To process payments and manage your digital wallet
• To send notifications about your orders and their status
• To improve service quality and user experience
• To communicate offers and updates (with your consent)
• To comply with legal and regulatory requirements

Sharing Information with Third Parties

We do not sell your personal data to any third party. We may share your information only in the following cases:

• With selected service providers to fulfill your order (name and location only)
• With payment service providers to process financial transactions
• When legally required or by court order

Data Protection

• We use HTTPS protocol to encrypt all communications
• Passwords are stored in encrypted form and cannot be viewed
• We implement security measures against unauthorized access
• Data access is restricted to authorized personnel only

Geographic Location

We request access to your geographic location to enable service providers to reach you. You may deny this permission from your device settings, though this may affect some app features.

Your Rights

• Right to access your personal data stored with us
• Right to correct any inaccurate information
• Right to request deletion of your account and data
• Right to object to processing your data for marketing purposes

Data Retention

We retain your data as long as your account is active. Upon account deletion request, your personal data will be deleted within 30 days, while financial records required for legal compliance will be retained.

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